TugOS — The operating system for harbour towage & pilotage

The cost-to-capability problem

Generic ERP is a force-fit. Spreadsheets and radio are a liability. TugOS is the fit.

Towage and pilotage operators are forced to choose between heavyweight ERP suites that have never heard of a bollard-pull rating or a compulsory-tug floor, generic port systems that don't dispatch tugs, bespoke builds that take years and still leave you without a product — or spreadsheets, whiteboards and VHF radio that fall apart the moment two jobs collide. TugOS is purpose-built for the middle: a real towage operation that needs live dispatch, compliant billing and a single source of truth, right-sized and owned outright rather than rented.

1 platform

Booking → dispatch → execution → billing → ERP, in one system

Every movement

GPS tugs and AIS ships on one live operations map

SoF → ERP

Signed Statement of Facts rated to an invoice and posted to your ERP — SAP S/4HANA out of the box

Weeks, not years

Go live in a quarter — no multi-year systems-integration saga

One platform, the whole operation

Everything a towage operator actually needs

Not a generic ERP with a jobs bolt-on. Every module is shaped around how harbour towage and pilotage really work.

Booking & assisted intake

Customer self-service booking with an indicative tariff on the spot, plus AI-assisted email intake that turns a request into a draft order for your booking desk.

Advisory dispatch planning

The allocation matrix reads the vessel and recommends tug count and minimum bollard pull — then filters the fleet to tugs that are available, suitable and in the right port.

Fleet scheduler (Gantt)

Every tug and captain on a single timeline, with automatic conflict detection the moment a job overlaps a maintenance or bunkering window.

Live tracking & geofencing

GPS tug positions fused with AIS ship targets on one operations map, with a geofence transit log that can auto-confirm a vessel arriving in port.

Captain & pilot field apps

Mobile dispatch ticket, live execution clock and Statement of Facts for tug captains, plus a pilot coordinator — offline-capable, syncing when the signal returns.

Versioned tariff rate cards

Rates tiered by boat type, gross-tonnage band and movement, with per-customer negotiated cards and port-specific compulsory-tug floors — every version stamped for audit.

SoF-driven billing → ERP

Rate the signed Statement of Facts against the stamped rate-card version into a billing draft, approve in one click, and post it to your ERP — SAP S/4HANA out of the box — as a sales order.

Maintenance, bunkering & certs

An owned-tug asset database with maintenance and bunkering windows, recurring service plans, and Certificate-of-Inspection and bollard-pull cert tracking so nothing sails expired.

Compliance & governance

PPA compulsory-tug floors, MARINA certificate roster checks, affiliate subcontracting, role-based access for every workspace and an immutable audit ledger.

See it in action

Real screens from a real, running product

Not mockups. Every screen below is live in the TugOS demo environment today.

Dispatch & scheduling

Plan and schedule the whole fleet at a glance

An advisory matrix sizes the job, then the scheduler lays every tug and captain on a Gantt timeline — so you commit resources with confidence and catch clashes before they reach the water.

Recommended tug count & minimum bollard pull per vessel
Gantt timeline with job ↔ maintenance conflict highlights
Fleet filtered by availability, suitability & port

TugOS fleet scheduler Gantt board with tug and captain assignments and conflict highlights

Live operations

See every tug and ship, live

One operations console fuses GPS tug positions with AIS ship targets on a single map, with a geofence transit log — so the duty dispatcher has the whole harbour in view.

GPS tugs and AIS ships on one live map
Geofence transit log with auto arrival confirmation
Per-port ops wallboard for the control room

TugOS live tracking map and operations console with GPS and AIS assets

Billing & ERP

From signed Statement of Facts to ERP invoice

When a job closes, TugOS rates the signed SoF against the exact rate-card version stamped at booking, produces a billing draft for approval, and posts it to your ERP — deterministically, every time.

Billed from the stamped rate-card version, not a moving target
One-click draft approval with full SoF breakdown
ERP integration queue — SAP S/4HANA out of the box — with idempotency & dead-letter handling

TugOS invoicing draft billing approver with Statement-of-Facts breakdown

Field crews

Dispatch tickets and the execution clock, in hand

Tug captains work from an installable mobile app — the full dispatch ticket, a live execution clock and the Statement of Facts — that keeps working even when the signal drops mid-channel.

Full ticket: service mode, working channel, special instructions
Live execution clock with delay & standby logging
Offline-capable — actions queue and sync on reconnect

TugOS captain mobile PWA with dispatch ticket and execution clock

Watch the demos

See TugOS in action

Two walkthroughs — one from the crew's seat, one from the operations room.

Customer & field experience

Book, dispatch, execute and sign off — from a phone

The full mobile journey: a shipping line books towage, the ship master confirms arrival, the tug captain runs the execution clock offline, and the Statement of Facts is signed — all in hand.

Platform walkthrough

Every workspace, end to end

Command center, advisory dispatch, fleet Gantt, live tracking, maintenance, MARINA compliance, versioned tariffs, SoF-to-ERP billing, inter-company settlement and governance — the whole operation in one tour.

How TugOS compares

The winning balance of cost and capability

Stacked against the ways harbour towage operators run their business today.

Capability	TugOS Purpose-built for towage	Paper, spreadsheets & radio	Generic ERP / SAP alone	Port / terminal suites	Bespoke build
Advisory dispatch & tug allocation	● Built-in	✕ Manual	✕ Not towage-aware	◑ Limited	◑ Custom build
Fleet scheduler with conflict detection	● Built-in	✕ Whiteboard	◑ Generic	◑ Varies	◑ Custom build
GPS + AIS live tracking & geofencing	● Native	✕ None	✕ No	◑ AIS only	◑ Integration project
PPA compulsory-tug floors	● Built-in	✕ Manual	✕ Not localized	✕ Not localized	◑ Custom build
MARINA certificate compliance	● Built-in	✕ Manual	◑ Generic HR	✕ No	◑ Custom build
Captain / pilot field apps (offline)	● Included	✕ Radio & paper	✕ Separate project	◑ Varies	✕ Separate project
Statement of Facts → rated invoice	● Automatic	✕ Re-keyed	◑ Manual entry	◑ Varies	◑ Custom build
ERP posting — SAP S/4HANA out of the box (idempotent)	● Built-in	✕ Manual	● Native (it is SAP)	◑ Integration project	◑ Custom build
Versioned, tiered tariff rate cards	● Built-in	✕ Spreadsheet	◑ Custom pricing	◑ Varies	◑ Custom build
Maintenance, bunkering & cert tracking	● Built-in	✕ Manual	◑ EAM module	◑ Varies	◑ Custom build
Affiliate subcontracting & inter-company settlement	● Built-in	✕ Manual	◑ Custom	✕ No	◑ Custom build
Time to go live	● Weeks	● Immediate*	✕ 12–24 months	◑ Months	✕ Many months
Source code ownership & white-label	● You own & rebrand it	◑ Files only	✕ Vendor-locked	✕ Vendor's product	● If you funded it
Hosting & data residency control	● Your infra, any region	◑ Your device	◑ Vendor-defined	✕ Vendor cloud only	● Your choice
Commercial model	● One-time perpetual licence	◑ Cheap, then costly	✕ Licence + integrator	✕ Recurring SaaS	✕ Big upfront + upkeep

● built-in · ◑ partial / requires work · ✕ not available. *Spreadsheets and radio are "free" until the first double-booked tug, missed compulsory-tug floor, or billing dispute. Category names are illustrative, not endorsements.

The sweet spot

Maximum capability, minimum overhead

Capability →

Generic ERP

Port suites

Spreadsheets & radio

TugOS

Cost / complexity →

Right-sized for towage operators

Tugboat companies, pilotage groups and integrated harbour-service providers get operations-grade control without an enterprise budget or a dedicated IT department.

Live in a quarter, not a saga

Pre-built towage workflows mean you configure ports, tariffs and the fleet and go live — instead of funding a multi-year integration with a systems house.

Compliance is the default, not a project

PPA compulsory-tug floors and MARINA certificate checks are wired into the workflow — so an expired licence or under-tugged movement is stopped before it sails.

Built to scale with the operation

From a handful of tugs to multi-port operations with affiliate subcontracting and inter-company settlement — one platform grows with the business.

Ownership, not rental

You own your towage platform — source code and all

TugOS is not SaaS. Under a source-available license you receive a copy of the source code, brand it as your own, deploy it wherever you choose, and keep full control of your data and your roadmap.

The source code is yours

You receive the complete source under a perpetual license. Read every line, audit it, and never be held hostage to a vendor's roadmap or release cadence.

Brand it entirely as your own

White-label from the ground up — your name, logo, colors and domain across the customer portal, the staff console and the captain and pilot apps. Ship it as your product.

Host it anywhere

Your cloud, your on-prem data center, your region of choice. No mandatory vendor cloud, no per-seat metering, no usage caps that throttle growth.

Your data never leaves your control

Customer, vessel and operational records sit in infrastructure you own — making Data Privacy Act (RA 10173) and data-residency obligations far simpler to demonstrate.

Customize without limits

Modify and extend the platform for your own ports, tariffs and workflows. The code is yours to evolve — by your team or ours — as the operation grows.

Perpetual license

A one-time license to the delivered version, yours to run indefinitely. No subscription that can be switched off, no renewal leverage held over you.

Source-available, not open-source. You get the code for your own internal business use, with the right to brand, host, modify and run it in perpetuity. Reselling it or offering it to third parties as a service is reserved. The full terms are short and in plain English.

Read the license terms →

Built for

Whoever moves ships in your harbour, TugOS fits

🚢

Tugboat & towage companies

Dispatch, schedule and bill an owned tug fleet — with compulsory-tug compliance from day one.

🧭

Pilotage associations

Assign and coordinate pilots, run an open-request marketplace, and track every movement live.

🏗️

Port & terminal operators

A single operations picture across berths and ports, with an ops wallboard for the control room.

🤝

Integrated harbour services

Subcontract to affiliates, settle inter-company costs, and consolidate billing into your ERP.

Who builds & delivers TugOS

Enterprise software pedigree, delivered at AI speed

TugOS pairs decades of business-critical engineering with an AI-powered delivery model — so you get depth and speed, not a trade-off between them.

B

BlastAsia Inc.

Implementation partner

For 25 years, BlastAsia has built and implemented business-critical software for global enterprises — bringing deep engineering discipline, domain expertise and delivery rigor to every TugOS deployment.

A quarter-century building global, business-critical systems
Enterprise-grade engineering & delivery practices
Hands-on, local implementation and support

X

Xamun.ai

AI-Powered Software Factory

Xamun is an AI-powered software factory that brings speed and reliability to commercial software delivery at scale — compressing what once took years into months, without sacrificing quality.

AI-accelerated build and delivery
Reliability and quality engineered in at scale
Faster time-to-market for commercial software

See TugOS run your harbour

Book a 30-minute walkthrough, or jump straight into the live demo environment and click through it yourself.

Book a walkthrough → Open the live demo

The operating system for harbour towage and pilotage.